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Returns
All returns and exchanges must receive an authorization number and must be within 30 days of purchase and in resalable condition. (Resalable condition means in original packaging, shoes not worn, roller bags not rolled as to scratch or damage wheels, balls not drilled, etc.)
Any returns or exchanges after the 30 day policy are subject to a restocking fee.
15% restocking fee if returned 31-60 Days after purchase.
20% restocking fee if returned 61-75 Days after purchase.
25% restocking fee if returned 76-90 Days after purchase.
Returns after 90 days will not be issued a refund.
A copy of the original invoice along with the authorization number must accompany the product being returned.
Items from the closeout sections can be returned or exchanged with a 15% restocking fee.
Shipping and handling cannot be refunded at this time.
Gift Certificates have no cash value, cannot be refunded and must be redeemed within 1 year of purchase.
In the event of a warrantee issue with an item, we will be more then happy to contact the manufacturer and do what we can on your behalf. All manufacturer warrantees cover normal wear and tear but not abuse. It is the customer's responsibility to get the product back to us for submission to the manufacturer to determine if the item will be covered under their policy. In the event that the item is covered, shipping of the new product will be on a case by case basis depending on the manufacturer. In the event that the manufacturer does not see that it was a manufacturers defect it will be the customer's responsibility to pay for the return freight.
Conditions/Equipment Rateings |
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